Sectional garage doors repaired on site across Burnaby: the lane garages behind the Heights, the insulated doubles on the Government Road and Buckingham Heights lots, and the single-car townhome garages in the Lougheed, Highgate and South Slope stratas. Off-track rollers, snapped cables, sagging sections and seals that stopped holding back the driveway runoff, diagnosed and fixed in one visit.
Most of Burnaby lives above a shared parkade, so the sectional garage doors here cluster in a few places: behind the older houses in Burnaby Heights, Willingdon Heights, Edmonds and the lower Capitol Hill slopes, on the larger lots around Deer Lake, Buckingham Heights and Government Road, and under the townhomes in the Lougheed, Highgate and South Slope stratas.
A locksmith reads a garage door differently than a door company does. The question is not only whether it lifts, but whether it closes flush, seats against the slab and locks when it is down, because on a Burnaby lot the garage is often the second way into the house.
A scope note first, because in a city this dense it saves a wasted call. Shared parkade gates, lobby fobs and intercom panels are strata equipment, serviced by whichever contractor installed the system, and we do not work on any of it. If the gate under a Metrotown, Brentwood or City of Lougheed tower will not lift, the building manager is the right call. We start at your own door.
Torsion and extension springs hold enough stored energy to break bones, and a loaded cable will do the same. It needs winding bars, proper clamps and a spring matched to that exact door. If you heard a bang and the door now feels impossibly heavy, leave it down and call. The wide insulated doubles on the Buckingham Heights and Government Road lots are the class of door where a failed spring does real damage on the way down.
| Repair | Typical range |
|---|---|
| Track realignment / off-track reset | $120–$260 |
| Roller replacement (full set) | $90–$220 |
| Lift cable replacement (pair) | $110–$240 |
| Torsion spring replacement (single) | $180–$340 |
| Torsion spring replacement (pair) | $260–$480 |
| Panel / section repair or replacement | $180–$500+ |
| Weather seal & bottom-seal replacement | $80–$180 |
| Tune-up, balance & lubrication service | $90–$160 |
Each range covers the part, the labour and the on-site adjustment. A single-car townhome door in Highgate or Cariboo lands at the low end of its row. The insulated doubles around Deer Lake, Buckingham Heights and Government Road sit at the top: heavier springs, longer sections, panels that take sourcing.
The symptom, roughly how old the door is, single or double, and how the truck reaches it: driveway, lane, or a townhome complex where we need the unit number.
The tech checks track, springs, cables, rollers and balance, then whether the opening is still square, which here is the answer more often than people expect.
We finish the repair, re-balance the door and cycle it to confirm it seats flat against the slab and the lock bar engages at the bottom of the travel.
Across the flat middle of the city, the arrival window depends on where the nearest technician is, and we give it to you on the call. Two things stretch it. Gaglardi Way is effectively the only road onto Burnaby Mountain, so a UniverCity call is quoted longer, and longer again through the weekday campus peaks. The other is where a truck reliably gets stuck: the Lougheed Highway and Willingdon interchange in evening rush, which we route around by Gamma or Springer, the Kingsway and Willingdon corner beside the mall, and Canada Way between Willingdon and Edmonds in the afternoon, where Patterson is the way past.
More garage door faults in Burnaby start in the ground than in the hardware. Older Edmonds houses near the New Westminster border sit on soil that has been settling for decades, the South Slope hillside lots have done the same thing sideways, and the Buckingham Heights and Government Road houses are sixty years past their pour.
What you notice is small: the door catches on one side, daylight opens at a bottom corner, or the lock bar stops short of the keeper. The door is usually fine. The opening is no longer square. We re-shim the track to the frame the house has now and reset the strike to where the door actually closes. On a badly dropped header the jamb is the job, not the track. Walk-through doors are on our door repair page.
Burnaby is a city of slopes, and a lot of its garages sit at the bottom of one. On the upper Capitol Hill streets, on the South Slope above Marine Drive and along the sloped driveways off Government Road, winter water runs toward the door rather than away, so a bottom seal that would last years on level ground has a stream against it every November. That is where the pooling comes from, along with rust on steel rollers in unheated lane garages. We fit a weather-rated bottom seal, fresh side and top strip, and sealed nylon rollers. Where the slab is out of level, a threshold seal bonded to the concrete beats a second bottom seal.
The single-car garages under townhomes in the Lougheed, Highgate, Cariboo and South Slope complexes are a category of their own. The door is one job, but the unit almost always has two or three cylinders alongside it: the garage man-door, the patio slider or rear deadbolt, and the front entry. Those are worth doing in one visit, quoted as a set.
Settle one thing before booking, though. In a strata townhome the garage door may be common property rather than yours, which decides who is invoiced, so ask your strata or property manager who owns it first. Where a manager is having several units looked at, we do the complex in one trip.
A Burnaby garage frequently opens straight into a kitchen or hallway, and on the converted houses around Edmonds and the Heights onto a stairwell that serves a rental suite. Once the door seals we confirm the lock bar engages, then look at the man-door and the connecting door into the house. Kwikset and Schlage cylinders ride on the truck with a key machine, so the side door can go onto your house key the same visit.
Two cases recur here. New laneway houses and infill builds around Willingdon Heights arrive on a builder's key that every trade on site carried, so rekey on possession day. And renters generally need the landlord's consent to change or add a lock under BC's Residential Tenancy Act, with some safety-related exceptions, so loop the owner in first. More on our lock change and rekey page.
The garage door is one visit. Here is the rest of what the same licensed tech carries on the truck.