Planned locksmith work in Burnaby books from this page: a rekey timed to the day keys change hands, a lock change after a tenant leaves an Edmonds suite, a keypad deadbolt going onto a Brentwood condo door, a dial safe on a Government Road property whose combination left with the previous owner. Pick a date, pick a start time, and give us the address. Dispatch confirms the work and the price before the day. Standing outside a locked door right now? Call instead, because the calendar is the slow path.
Weekday daytime slots are the ones a building manager can meet, so anything past a suite door in a Metrotown, Brentwood or Lougheed tower belongs in that half of the week. Evenings and weekends stay freer on the detached side of the city, where nobody has to open a common door for us: Capitol Hill, Willingdon Heights, Buckingham Heights, Government Road. Shops along the Hastings strip through The Heights tend to take the last slot of the day, so a cylinder change does not happen across a working till.
The address settles two things before anything else: whether it sits inside the coverage area, and how the technician reaches the door. Both get checked when the request lands rather than when a van is already on Kingsway. Burnaby stops at North Road and at the Brunette, and an address on the far side of either belongs to Coquitlam.
The request reaches Burnaby dispatch and the slot is held against your address and your phone number. Nothing is charged to hold it, and moving it later takes one call.
Dispatch comes back by text with the work as we have understood it and what that work costs. The number is agreed before the day rather than at your door.
The technician holding your slot rings from the road before the last leg. If a cylinder turns out to be worn past re-pinning, you hear it at the door before anything is replaced.
A slot start time is an arrival time, and in a city this compact the variable is traffic rather than distance. A late-morning booking in Metrotown, Edmonds or Cariboo is a short run in almost any conditions. The same booking at UniverCity, on the upper Capitol Hill streets, or past the base of Gaglardi is a longer one, and it gets quoted as the longer one when your booking is confirmed instead of being shaved down to a citywide figure. Late evening and weekend slots run shortest everywhere, which is a good reason to take one when the work is not urgent.
Most Burnaby bookings need nothing ordered ahead. The van carries the two keyways this city is overwhelmingly pinned to, along with the replacement cylinders that match them, which is why a straightforward rekey can usually take a same-day slot. What needs a day or two of lead is anything particular: a named smart lock model, a finish that has to match the rest of a 1960s Buckingham Heights house, or hardware for a pre-war door on the Heights where the prep is not a modern bore. Put the model, the finish or the door's age in the notes and it travels with the van instead of costing you a second visit.
One kind of request cannot be filled from this calendar at all. If what failed is the fob that opens your lobby, the gate down into the parkade, or the panel visitors buzz, the building runs that on a separate low-voltage system and a booked locksmith slot will not touch it. Raise it with the property manager, who can get the right trade in, and keep this calendar for the cylinders on your own doors.
The calendar is for work that can wait for a date. Nobody stranded in the Metropolis parkade at midnight, or outside a Highgate townhome after the last train, should be filling in a form and watching a phone for a reply. Call 778-655-2015 and the dispatch happens on that call.
Each area page carries the local detail: the hardware common on those streets, and the window we quote to reach them.