This page is the index. Every service below works out of the same van and links through to its own page with Burnaby prices, hardware and booking detail. If you are not sure which heading your problem belongs under, say what the key or the door is doing when you call and the technician will name it for you.
Ten headings, and the one you need is not always the one people reach for first.
A good share of Burnaby calls arrive under the wrong heading. People ask for a new lock when the door has dropped out of square, for a car key when a fob battery has gone flat, for a rekey on a cylinder the building controls rather than the resident. None of that matters much on the phone, because sorting it takes about a minute. It matters here, because it decides which of the ten pages below is worth your time.
The ten fall into four groups. Four of them cover a door you personally hold a key for: residential locksmith, lock change and rekey, smart lock installation, and door repair. Two cover vehicles: automotive locksmith and car key replacement. Two cover buildings with more than one tenant, where somebody has to decide who opens what: commercial locksmith and master key systems. Safes are a separate trade sitting inside the trade, so they get a heading of their own. Emergency sits across all of it and means the same work at an hour when nothing else is open.
The van is stocked for this city rather than for a catalogue: KW1 and SC1 blanks, Schlage B-series and Kwikset SmartKey deadbolts, high-security cylinders, the euro-profile cylinders that keep turning up in older suites, and the automotive key types that match what is actually parked here. The short list of what does not finish on a first visit runs to two items: a restricted blank that has to come back through a building manager, and an uncommon cylinder that wants a specialty pin set.
Each one opens its own page with the prices, hardware and booking detail for that job.
All keys lost, a key snapped off in the cylinder, a door forced overnight and left open to the street. Dispatched by phone at any hour, to a parkade level or a driveway at the top of Gaglardi Way.
Houses, townhomes and strata suites: lockouts, deadbolt upgrades, patio door hardware, mailbox and locker cylinders, and a security read on a home you have just taken possession of.
Storefront deadbolts, office suite entries, back-of-house doors and warehouse man-doors. The BCIT campus on Canada Way and the UniverCity commercial units sit in the same service zone as a Kingsway retail unit.
Lockouts, ignition faults, fob replacement and key programming, all done at the vehicle. Older cars running a plain cut key with no transponder chip are covered alongside push-to-start models.
A replacement key or remote cut and coded at the car for most makes and model years, including all-keys-lost. The chip type and the keyway decide how long it takes, not the neighbourhood you are parked in.
New pins in the cylinders already on your doors, or new hardware entirely. Possession days, tenant changeovers, lost key sets and the morning after a renovation crew hands the house back all land here.
Keypad and app-connected deadbolts supplied and fitted, or a lock you bought yourself fitted once the door prep has been measured. Strata suites need council approval before anything is ordered.
Strike plates, latches, closers, hinges and frames. Kick-in damage is repaired and the door re-secured on the same visit wherever the frame will still take a fixing.
Opening a safe on a lost combination or a jammed bolt, plus installation, moving and combination changes. A dial can also be converted to a keypad, which is the usual ask on an inherited floor safe.
Tiered keying, so one key covers a building and each tenant's key covers only their own door. Amenity rooms, common storage and the commercial units downstairs go on the same plan.
Fourteen pages, one per neighbourhood, listing the streets, the hardware generation and the parking a technician meets there.